MODULUS HOME
FAQs
Straight Answers. Product-Specific Detail.
Products
What is MSX™?
MSX™ is the Modulus Saccharide Matrix, our umbrella cleaning technology and formulation philosophy for appropriate products.
Are the products concentrates?
Formats vary. The format and dose are stated clearly on each product page and label.
Can Surface be used on every surface?
No cleaner is suitable for every material. Follow the product label and test an inconspicuous area first.
Are the products antibacterial?
Only products specifically authorised and labelled for biocidal claims should be treated as antibacterial. No blanket claim is made across the range.
Orders
When will my order arrive?
Any current dispatch and delivery estimate is shown at checkout or in your order communications.
Do you offer free delivery?
Yes. Standard UK shipping is £4.99, and qualifying orders with a subtotal of £60 or more receive free shipping.
What if something arrives damaged?
Contact us with your order number and clear photographs so the team can help.
Safety
Are products safe around pets or children?
Always use and store household cleaning products according to their label instructions and keep them out of reach of children and animals. Product-specific safety information is shown on each product page.
Where can I find an SDS?
The product page’s Safety & Transparency section contains the information published for that item, including a download link wherever an SDS is supplied.